BackupAssist Launches BackupAssist as a Service (BAaaS) in North America

MSPs Now Offering Enterprise-class BackupAssist Microsoft Windows Server Backup and Disaster Recovery (DR) with Cloud Storage Options, as a Flexible and Affordable Service to Small and Medium Enterprises (SMEs)

Melbourne, Australia and BOSTON (June 27, 2017) – BackupAssist®, a leading provider of automated Windows server backup and recovery software for small and medium enterprises (SMEs), today announced the launch of its BackupAssist as a Service (BAaaS) and MSP Program into North America.  Already successful in 165 countries across APAC and Europe, the expansion of the programs into North America responds to the increasing demand by SMEs, and the MSPs that serve them, for enterprise-class backup and disaster recovery (DR) with flexible cloud storage options to meet today’s IT and business requirements.  BackupAssist also announced today it has entered into agreements with DeltaCon, Inc., Extreme Technologies, and iSpeed Solutions to offer its BackupAssist as a Service (BAaaS) to their North American end clients.

Regardless of size, business organizations around the world continue to face challenges around meeting service level agreement (SLA) requirements, response time objectives (RTO) and/or response point objectives (RPO).  However, while the challenges remain almost identical regardless of organization size – such as increasingly stringent compliance regulations and legal preparedness mandates – the level of manpower and budget available to address the issues are not.  Regardless, the consequences of not meeting these requirements can be dire.  Consequently, for SMEs the ability to ensure SLAs, RPO and RTO in an affordable fashion has risen to the top of the priority list for not only IT, but the C-suite as well.

According to a recent Gartner research report entitled, “Modify Your Backup/Recovery Plan to Improve Data Management and Reduce Costs” “I&O leaders responsible for storage must rethink their backup procedures to realize cost savings and improve backup infrastructure resource utilization. Cloud services can help your infrastructure modernization initiative, as they alleviate the burden on the data center backup infrastructure.” The report also states, “Storage managers find backup delivered as a service is becoming attractive for a portion of the organization’s data. Bandwidth limitations are addressed through data reduction and network optimization techniques, as service-based features and functionality continue to improve. Organizations are actively considering SaaS and cloud-delivered solutions to protect data in ROBO environments, as well as test-and-development data and endpoints, including desktop, laptop and tablets. Some companies are evaluating these delivery models for regional areas and at least a subset of their primary data centers.”  The report further states, “By 2018, the number of enterprises using the cloud as a backup destination will double, up from 13% at the end of 2016.”

MSPs in North America can now partner with BackupAssist to offer BAaaS, in order to meet these end client requirements.  BackupAssist as a Service (BAaaS) empowers MSPs to maximize profits and eliminate upfront capital by licensing BackupAssist as a monthly utility subscription.  In doing so, the MSP can win new business and grow existing accounts by offering end clients the ability to evolve their backup/recovery investment from a capital expenditure (CAPEX) to an operating expense (OPEX).  MSPs benefit from zero upfront costs, large profit margins, automated billing and payments, a dedicated MSP Channel Manager for pre- and post-sales support, a dedicated technician, training, and marketing material.  MSPs also enjoy seamless management of end client subscriptions, seamless deployment of multiple licensees, invoicing, and real-time client alert messaging via the intuitive dashboard of the BAaaS Portal.

“The response to BackupAssist as a Service (BAaaS) thus far in N.A. has been tremendous, as it has been all over the world,” said Troy Vertigan, Vice President, Channel Sales and Marketing, BackupAssist.  “By aligning with BackupAssist, our strategic partners can answer the call of SMEs that require enterprise-class features and functionality, ease-of-use and affordability from their backup and recovery solution.  Moreover, with the release of BackupAssist version 10, end clients can benefit from enhanced features such as cloud storage independence, encrypted backup containers, a 4x improvement in data deduplication and compression, and advanced application backup and recovery for Hyper-V, Exchange and SQL Server.”

VARs, SIs and other channel professionals in North America, as well as around the globe, also have access to the established BackupAssist Perpetual Reseller Program which enables channel partners to benefit from significant discounts by purchasing BackupAssist Software upfront as a perpetual license, and then resell it to end clients.  The program includes high margins, lead generation, product training, pre- and post-sales technical support, marketing assistance, dedicated account management, local technical support, and more.  All partners are provided access to the BackupAssist Reseller Portal, offering the ability to place new orders, renew existing customers, manage licensing and migrations, view monthly statements and transaction history, and access NFR licenses.  Partners are also provided with BackupAssist’s unique Multisite Manager which allows the user to securely monitor and manage all backup/restore activity from a single screen – enabling the management of deployments, backups, restores, and more with just a few clicks, from any device, anywhere.

“We have been focused on serving the IT needs of the SMB community since 1995 – a large and growing market that remains underserved in Louisiana, as it does in much of the world,” said Steve Bordelon, Co-Founder, DeltaCon, Inc.  “And, while our clients know that its critical for their data to be protected and always accessible, so that their business can remain up and running – they either don’t have the in-house expertise, or simply don’t want the headache of managing their IT and/or backup/recovery infrastructure.  That’s where BackupAssist comes in.”

“We first came across BackupAssist a couple years ago when I was working with an SMB client that required backup and recovery capabilities, but didn’t have the in-house expertise to manage it.  They just needed to know that it was handled – and, that the tools they would be responsible for managing moving forward would be easy and get the job done,” said Joseph Gagne, Founder, Extreme Technologies.  “I was immediately impressed by BackupAssist’s true ‘out-of-the-box’ experience.  I had tried other solutions including Acronis and NovaStor with other clients previously, but BackupAssist was by far the easiest to use – with a very intuitive and robust GUI, and it was offered at a much better pricing model.”

“The BackupAssist solution has provided our clients – as well as our own in-house IT – with reliable and predictable backup and recovery.  And, it isn’t simply a chopped-up version of an enterprise-class solution, in order to make the price more palatable.  BackupAssist delivers powerful and precise features, functionality and control.  Moreover, our clients appreciate its flexibility.  Clients can define their own dynamic security and backup to network, NAS, RDX, iSCSI, local drives, tape, USB HDD, and of course cloud,” said Greg Miller, Business Steward, iSpeed Solutions.  “And now as a BackupAssist MSP, we can offer our clients the ability to evolve their backup and recovery investment from a capital expenditure (CAPEX) into an operating expense (OPEX) – which is a particularly attractive option for the SMB.”  He continued, “For iSpeed, that means we can deepen existing relationships, win new clients, and increase our bottom-line.”

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Founded in 2002, BackupAssist has offices in the United States and Australia. The company specializes in automated server backup and recovery software for small to medium size enterprises (SMEs), providing protection for physical, virtual and cloud environments. The company’s high value, multi-platform software is easy to manage and use, reliably supporting tens of thousands of customers in 165 countries. To learn more about BackupAssist, please visit http://www.backupassist.com or call 812-206-1691.

* “Modify Your Backup/Recovery Plan to Improve Data Management and Reduce Costs” Gartner, February 14, 2017, By Dave Russell, ID: G00324422

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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PR Contacts:
Sabrina Sanchez
The Ventana Group, for BackupAssist
(925) 785-3014
ssanchez@theventanagroup.com

Nicole Gorman
The Ventana Group, for BackupAssist
(508) 397-0131